Jowett Chartered Surveyors and Estate Agents Privacy Policy

At Jowetts, we're committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure that you're happy with any changes.

Any questions regarding this policy and our privacy practices should be sent by email to or phone on 01484 536799

How do we collect information from you?

If you inquire about a survey or market appraisal, for example, your name, address, email address.

How is your information used?

We may use your information to:

  • Send you an email or phone call to arrange an appointment
  • Notify you of changes to our services;
  • Contact you if we notice any properties you may be interested in.

We provide you with this communication on the grounds of legitimate business interests – i.e., we will process the personal information you have supplied to us to conduct and manage our business to enable us to give you the most appropriate marketing, information, service and products and provide the best and most secure experience. These are what we consider to be our 'Legitimate Interests'.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity if you would like to know specifically how long your data is kept for a particular purpose. You have the option to be removed from our database at any time. Please contact us on 01484 536799

Who has access to your information?

Please be reassured that we will not release your information to third parties beyond Jowett Chartered Surveyors and Estate Agents for them to use for their own direct marketing purposes unless you have specifically given us permission to do so.

Your choices

You have a choice about whether or not you wish to receive information from us.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it's treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.